Shipping

Most standard orders ship within 1-3 business days. Your final shipping cost and estimated delivery timeframe will be available to you during checkout*. Please note, some items may require a longer ship-out and/or delivery timeframe. Typically on Large canvases 

Our standard shipping method is ground shipping. We will ship your order via any of the major mail carriers, including UPS, FedEx, and the United States Postal Service. At this time we are unable to provide the option to choose your carrier of choice.


Customs, duties, and taxes

Crea8tive Market is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

 [Crea8tive Market] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy

If something doesn’t work out, you can send most items back within 30 days of delivery.*
 
  • Return within 30 days of receiving your item.
  • Product must be in new or unused condition, with all original product inserts and accessories.
  • Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, etc.
  • We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. 
  • Ship the product as soon as possible so it arrives at our facility within 45 days  of receipt of the item.
  • We inspect all returned items and will refund you based on the condition of the item.We award a partial refund for opened or used products.